Returns & Exchanges
At Creativemindsdubai, we strive to ensure your complete satisfaction with every purchase. If you are not entirely happy with your order, you can return or exchange eligible items within 14 days of delivery.
Initiate Your Request
Contact our customer support team via email or our online portal with your order number and the reason for the return.
Prepare the Package
Securely pack the items in their original packaging, ensuring all tags are attached and the product is in unused condition.
Schedule a Pickup
Once approved, we will arrange for a courier to collect the package from your location at a convenient time.
Receive Your Refund
After our team inspects the returned items, your refund will be processed back to your original payment method within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing